Veeam 4 Year Additional Production Backup Essentials Universal Perpetual – Per 5 Instances
Rp20.629.683
- 4 additional years of Production (24/7) maintenance prepaid
- for Veeam Backup Essentials Universal Perpetual License
Deskripsi
| General | |
|---|---|
| Type | Technical support (additional) |
| Service Included | Phone consulting |
| Full Contract Period | 4 years |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
| Software | |
|---|---|
| Software Title | Veeam Backup Essentials Universal License |
| Installation Type | Locally installed |
| License Qty | 5 instances |
| License Pricing | Prepaid |
| Licensing Details | Includes first year 24/7 uplift, a minimum of 10 instances |
| Details | |
|---|---|
| Service & Support | Phone consulting – 4 years – response time: 1 hour – availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Phone consulting – 4 years – response time: 3 hours – availability: 24 hours a day / Monday-Sunday – severity level 2 ¦ Phone consulting – 4 years – response time: 6 hours – availability: 24 hours a day / Monday-Sunday – severity level 3 ¦ Phone consulting – 4 years – response time: 8 hours – availability: 24 hours a day / Monday-Sunday – severity level 4 ¦ Web support – 4 years – availability: 24 hours a day / Monday-Sunday ¦ New releases update – 4 years ¦ Web knowledge base access – 4 years |
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